Strategies and Customer Value in Supply Chain Management (SCM-1)
Strategies and Customer Value in Supply Chain Management (SCM-1)
Includes:
Beginner Level
Group Discussions & Sharing
Offline Access
Lifetime Access via Mobile and Web
Digital Certificate shareable on LinkedIn
What is this Microlearning course about?
This course will introduce participants to the various supply chain strategies that companies employ in within this complex and dynamic environment, as well as the importance of customer service to the organisations especially in the supply chain management context.
Who is this course designed for?
Individuals who wish to learn or improve their knowledge on supply chain management.
What will learners take away?
At the end of the course, you will be able:
Highlight the role of supply chain strategy in context of firm strategy, and see how logistics and supply chain strategy can actually sometimes drive firm strategy.
Outline the evolution of manufacturing, from which various supply chain strategies have emerged.
Develop a taxonomy of supply chain strategies.
Highlight quality of customer service performance which the logistics system is designed and managed.
Define customer service objectives with the level and quality of service at less cost to the total supply chain.
Recognize the need of setting the customer service priorities and service standards.
Beyond their core business of conducting full-time courses for students, Temasek Polytechnic is also committed to the practical re-skilling and professional development of adult learners. They believe in helping individuals and organisations equip themselves with the necessary skills to meet the challenges of a dynamic economy.
