Includes:

• 8 Microlearning Sessions

• 119 Mins of Experential Content

• 72 Learning Actions

• Group Discussions & Sharing

• Offline Access

• Lifetime Access via Mobile and Web

• Digital Certificate shareable on LinkedIn

Session Overview

1. What Operational Excellence Looks Like

2. Practice #1: Quality As The Customer Sees It

3. Practice #2: Achieving Productivity

4. Practice #3: Avoid Waste

5. Practice #4: Expect Zero Defects and accidents

6. Practice #5: Detecting defects

7. Practice #6: Leading the change process

8. Critical Enablers of Operational Excellence

What is this 'Microlearning Course' about?

Why do some companies dominate in the space they play in? Why do they perform so well that they leave the competition trailing behind, even though they operate in the same industry, access the same suppliers and serve the same market?

In this course, you will learn how you can lead to galvanize your organization to achieve operational excellence (OpEx) and gain that edge over the competition.

What will you take away?

• Problems that derail the journey to OpEx

• Learn why a zero defect mindset holds the key to OpEx

• How you can maximize the impact of your improvement efforts