Gnowbe Learn™  > Leadership  >  Business Etiquette and Professionalism

Business Etiquette and Professionalism

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 (70% OFF)


  • 7 Micro-Learning Sessions
  • 88 min. of Experiential Content
  • 70 Learning Actions
  • Group Discussions & Sharing
  • Offline Access
  • Lifetime Access via Mobile and Web
  • Digital Certificate shareable on LinkedIn

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Succeeding in the corporate world, takes more than brilliance and having the best ideas. Professionalism is now more important than ever to working life – whether interacting with a colleague, superior, business partner, or client – as it determines the impression others have of us and how smoothly work will go as a result. For this reason, staff in an organisation must pay attention to business etiquette and culture.

What will you learn

What is this 'Micro-Learning Course' about?

This course provides insights on the proper etiquette required for business interactions. It also looks at the general behavioural guidelines for working professionals.

Who is this course designed for?

  • Job seekers

  • Business professionals of any age

  • Employers who want to wish to enhance the professionalism of their employees

What will you take away?

  • Explain the importance of professionalism

  • List general behavioural guidelines; and

  • Describe the etiquette for common business situations

Session Overview

  1. Before We Begin

  2. The Importance of Professionalism

  3. Workplace Behaviour

  4. Etiquette

  5. Communications

  6. Assessment

  7. The Finish Line

Curated by KPMG

KPMG Business School brings together our breadth and depth of subject matter expertise with superior learning design and technology capabilities.

We deliver a wide range of off-the-shelf digital, classroom and blended programmes covering a range of topics such as accounting, financial services, technology and cyber security, people skills, and enterprise risk management. For an organisation, we approach learning through the lens of solving business problems by being a trusted advisor. For a professional, we enable personal transformation of the individual to unlock his or her true potential.

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The best way for teams to develop and share a common understanding (min. 5 learners)

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Buy for Teams
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